LYTICA RECRUTE À TUNIS ! | ENGLISH CUSTOMER SERVICE AGENTS

🚀 LYTICA RECRUTE À TUNIS ! | ENGLISH CUSTOMER SERVICE AGENTS 🇬🇧 Do you speak English fluently and enjoy helping people? Join our international team! Lytica, an international company specializing in customer service and customer support, is expanding its operations and recruiting English-speaking Customer Service Representatives to support customers in the North American market. 📍 Location: Tunis, Tunisia 🕒 Working hours: Scheduled shifts between 3:00 PM and 3:00 AM (Tunis time).

🎯 YOUR MISSION You will contact customers when a parcel is reported as not received. Your responsibilities will include: - 📞 Calling customers to understand what happened. - 🔎 Asking the right questions and gathering relevant information. - 💻 Recording accurate details and updating customer files. - 📋 Following up on each case until it is resolved or transferred to the appropriate team. - 🤝 Ensuring a professional and positive customer experience.

👤 YOUR PROFILE - Fluent English, both spoken and written. - Excellent communication and listening skills. - Ability to ask questions and explain situations clearly. - Comfortable using computers and digital tools. - Team spirit, reliability and motivation. No previous call center experience? No problem! We provide full training and ongoing support to help you succeed.

🌟 WHY JOIN LYTICA? - Work in an international environment. - Competitive salary package. - Professional training. - Supportive team and management. - Real opportunities for career development.

📩 READY TO JOIN US? Send your CV directly via LinkedIn private message or contact our recruitment team:

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Your English skills can open the door to an international career. Take the next step with LYTICA! #LYTICA #Hiring #Recruitment #EnglishJobs #CustomerService #CallCenterJobs #TunisJobs #TunisiaJobs #CareerOpportunities #NowHiring

- 📞 Calling customers to understand what happened. - 🔎 Asking the right questions and gathering relevant information. - 💻 Recording accurate details and updating customer files. - 📋 Following up on each case until it is resolved or transferred to the appropriate team. - 🤝 Ensuring a professional and positive customer experience. - Fluent English, both spoken and written. - Excellent communication and listening skills. - Ability to ask questions and explain situations clearly. - Comfortable using computers and digital tools. - Team spirit, reliability and motivation. No previous call center experience? No problem! - Work in an international environment. - Competitive salary package. - Professional training. - Supportive team and management. - Real opportunities for career development.