ERP Tools & Automation Manager

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- Direction : Technology Dept. - Reports to : IT Automation Associate Director

Responsible for the governance, engineering, solution design and rollout of ERP solutions across the organization. The role ensures that ERP solutions are aligned with business requirements, enterprise architecture and IT governance standards. The position manages ERP solution evolution, coordinates rollout activities, validates business requirements, oversees solution design, and governs application changes through Service Management and IT development processes.

Key Accountabilities

- Own the Oracle E-Business Suite (EBS) application roadmap for new capabilities and business evolution. - Lead ERP rollout projects across business domains. - Translate business requirements into scalable Oracle EBS solutions. - Review and validate functional and technical solution designs. - Ensure compliance with enterprise architecture and IT governance. - Coordinate solution engineering activities with internal and external stakeholders. - Perform impact assessments for requested ERP changes. - Validate feasibility of new business requirements. - Ensure standardization and optimization of Oracle EBS configurations. - Open and manage Change Requests (CRs) through Service Management according to ITIL processes. - Initiate Jira requests for ITMS development activities. - Coordinate testing strategy (SIT/UAT) before production deployment. - Review deployment readiness before production rollout. - Ensure documentation of ERP solutions and design decisions. - Monitor rollout progress, risks and dependencies. - Manage ERP vendors and implementation partners for rollout activities. - Provide technical and functional guidance during implementation projects. - Ensure alignment between Oracle EBS and surrounding enterprise applications. - Contribute to the resolution of internal and external audit findings related to ERP platforms. - Collaborate with Internal Audit, Risk Management, Information Security and operational teams to address audit recommendations.

Internal / External Interaction :

Internal : Business Owners, Finance, Supply Chain, HR, Procurement, ITMS ADM Team, Infrastructure, Security, PMO, Enterprise Architectur,e ERP Operations Support Team External : Oracle, Oracle Implementation Partners, Technology Vendors, System Integrators, Consultants.

Profile :

Education :

- Bachelor's, Master's Engineering degree in Computer Science, Information Systems or related discipline.

Experience Needed :

- Experience leading Oracle E-Business Suite implementation or rollout initiatives. - Experience in ERP solution design, engineering, governance and enterprise application lifecycle management - Experience managing cross-functional ERP projects, working with business stakeholders to translate requirements into enterprise solutions - Experience with ITIL Change Management processes. - Experience coordinating software development through Jira or equivalent ALM tools. - Experience managing external ERP vendors and implementation partners.

Technical Knowledge :

- Oracle Enterprise Business Suite (EBS), ERP implementation methodologies, Java programming, Talend / ETL, Oracle, sql, plsql, Business process modelling, Enterprise Architecture principles, ITIL Change Management, Jira, SDLC, Testing methodologies (SIT/UAT), Risk and release management.

Languages :

- English (Professional) & French (Professional).

Core Competencies :

- Strategic & People Leadership : Leadership, Stakeholder management, Communication, Negotiation, Team collaboration - Analytical & Problem-Solving : Analytical thinking, Solution-oriented mindset, Problem solving, Decision making - Execution & Process Excellence : Planning and organization, Continuous improvement

Why applying in Ooredoo Tunisia:

- Be part of the leading mobile operator in Tunisia. - Take on a varied and stimulating role in a multinational and innovative company. - Develop your knowledge and skills in cutting-edge technologies. - Join an inspiring and collaborative team that supports your growth. - Attractive compensation. - Transportation provided.

Our values are Caring, Connecting & Challenging. If you see yourself in these values then bring your positive energy and join us !

- Direction : Technology Dept. - Reports to : IT Automation Associate Director - Own the Oracle E-Business Suite (EBS) application roadmap for new capabilities and business evolution. - Lead ERP rollout projects across business domains. - Translate business requirements into scalable Oracle EBS solutions. - Review and validate functional and technical solution designs. - Ensure compliance with enterprise architecture and IT governance. - Coordinate solution engineering activities with internal and external stakeholders. - Perform impact assessments for requested ERP changes. - Validate feasibility of new business requirements. - Ensure standardization and optimization of Oracle EBS configurations. - Open and manage Change Requests (CRs) through Service Management according to ITIL processes. - Initiate Jira requests for ITMS development activities. - Coordinate testing strategy (SIT/UAT) before production deployment. - Review deployment readiness before production rollout. - Ensure documentation of ERP solutions and design decisions. - Monitor rollout progress, risks and dependencies. - Manage ERP vendors and implementation partners for rollout activities. - Provide technical and functional guidance during implementation projects. - Ensure alignment between Oracle EBS and surrounding enterprise applications. - Contribute to the resolution of internal and external audit findings related to ERP platforms. - Collaborate with Internal Audit, Risk Management, Information Security and operational teams to address audit recommendations. - Bachelor's, Master's Engineering degree in Computer Science, Information Systems or related discipline. - Experience leading Oracle E-Business Suite implementation or rollout initiatives. - Experience in ERP solution design, engineering, governance and enterprise application lifecycle management - Experience managing cross-functional ERP projects, working with business stakeholders to translate requirements into enterprise solutions - Experience with ITIL Change Management processes. - Experience coordinating software development through Jira or equivalent ALM tools. - Experience managing external ERP vendors and implementation partners. - Oracle Enterprise Business Suite (EBS), ERP implementation methodologies, Java programming, Talend / ETL, Oracle, sql, plsql, Business process modelling, Enterprise Architecture principles, ITIL Change Management, Jira, SDLC, Testing methodologies (SIT/UAT), Risk and release management. - English (Professional) & French (Professional). - Strategic & People Leadership : Leadership, Stakeholder management, Communication, Negotiation, Team collaboration - Analytical & Problem-Solving : Analytical thinking, Solution-oriented mindset, Problem solving, Decision making - Execution & Process Excellence : Planning and organization, Continuous improvement - Be part of the leading mobile operator in Tunisia. - Take on a varied and stimulating role in a multinational and innovative company. - Develop your knowledge and skills in cutting-edge technologies. - Join an inspiring and collaborative team that supports your growth. - Attractive compensation. - Transportation provided.