CONVERSION - RETENTION AGENTS (FR MARKETS [Tunisia]

Temps plein. Non pertinent. Position: RETENTION AGENTS (FR) [Tunisia] Company: The Talent Hunter Location: Tunis NOTE: Only Tunisian or Algerian nationals are eligible to apply due to visa restrictions Contract Details: Full-time, Permanent A leading company in Tunisia is currently seeking highly motivated and skilled Retention Agents with experience in the french market to join their team in Tunis, Tunisia. As a Retention Agent, you will be responsible for maintaining and strengthening our client relationships, ensuring their satisfaction and loyalty to our company. Key Responsibilities: Build and maintain strong relationships with clients through regular communication and excellent customer service Understand clients' needs and provide solutions to meet their expectations Collaborate with other teams to provide a seamless and positive experience for clients Qualifications: Fluency in French (written and spoken) is a must Previous experience as retention agent in the French Market , is a must Excellent communication and interpersonal skills Strong problem-solving and negotiation abilities Ability to work independently and in a team environment Proven track record of meeting and exceeding targets We Offer: Competitive salary and benefits package Opportunities for growth and career advancement A dynamic and supportive work environment Training and development programs to enhance your skills and knowledge A chance to work with a diverse and international team If you are a proactive and results-driven individual with a passion for retention, we want to hear from you! Apply now to join our team as a Retention Agent in Tunisia. NOTE: Only Tunisian or Algerian nationals are eligible to apply due to visa restrictions