Sales Advisor English Speaker - Evening Shift

Job Title: Outbound Sales Advisor – English Speaker(Evening Shift) Location : Tunis, Tunisia Reporting to: Contact Centre Manager Overview of Role: As Outbound Sales Agent you will be required to sell a range of National Pen products to existing customers through Outbound telephone calling. You will do this by contacting customers using a pre-loaded workflow. In doing so, you will provide our customers with an incredible service, whilst establishing long-term customer relationships. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities · Calling existing customers using preloaded workflow and generating increased sales. · Manage a data base of unassigned accounts with associated Sales Revenue and Key Performance targets. · Ensure customer issues are dealt with in an efficient manner, informing the customer of any new products and maintaining the highest levels of customer care. · Ensuring the order and customer details are correctly uploaded onto the system to ensure accuracy on all orders · Achieve weekly individual sales, calls and revenue targets. · Attend weekly team catch-up meetings, brainstorm new idea sand sales techniques. · Maintain up-to-date knowledge of our products and processes, which will be supported by on-going training, support, and coaching. · Any other duties/projects as directed by Senior Management. Growth &Career Opportunities At Pens.com, we strongly believe in internal development and mobility. Many of our team members grow within the organization through internal opportunities and promotions. Requirements & Qualifications · Fluent in English · Ideally a minimum of 1 year experience in sales environment with an understanding of the importance of building relationships with key decisionmakers. · Passionate about delivering customer service and managing customer expectations. · Excellent communication and negotiation skills. · Able to maintain professionalism under pressure and handle objections in an appropriate manner. · An energetic, self-starter who excels in interpersonal skills, with a focus on listening and questioning skills. · Strong experience in Microsoft Office, Excel, and other systems. · Highly organized with a strong attention to detail and ability to multitask . · Self-motivated, goal-oriented and results driven. · Enjoy working in a team environment. What we Offer At Pens.com, we are committed to supporting our employees both professionally and personally by offering: · Transportation Support: Shuttle service for a stress-free commute. · Health Insurance: Comprehensive medical coverage to support your well-being. · Meal Vouchers: Daily meal support to make your workdays easier. · Referral Bonus Program: Once an employee, get rewarded for referring talented people to join our team. · Learning & Development: Access to continuous training, e-learning platforms, and development programs to help you grow your skills and advance your career. Our values At Pens.com, we are guided by a set of core values that define our culture and approach to hiring: Customers-First: We are committed to delivering exceptional customer experiences, both internally and externally. By understanding and fulfilling customer needs, we create impactful solutions that leave a lasting impression. Continuous Improvement: We believe in the power of growth and evolution. Through open communication and a culture of innovation, we continuously strive to enhance our business and adapt to changing landscapes. Goal-Oriented: We set clear objectives, remain disciplined in execution, and hold ourselves accountable for achieving measurable goals. Our focus is on driving results and making meaningful progress. Integrity: We prioritize ethics in everything we do, ensuring that our actions are grounded in integrity and responsibility towards our planet, products, and people. People-Centric: We value and respect every member of our team, fostering

Job Title: Outbound Sales Advisor – English Speaker(Evening Shift) Location : Tunis, Tunisia Reporting to: Contact Centre Manager Overview of Role: As Outbound Sales Agent you will be required to sell a range of National Pen products to existing customers through Outbound telephone calling. You will do this by contacting customers using a pre-loaded workflow. In doing so, you will provide our customers with an incredible service, whilst establishing long-term customer relationships. Ready to join us? Apply now and become part of a team that values creativity, collaboration, and continuous growth. Primary responsibilities · Calling existing customers using preloaded workflow and generating increased sales. · Manage a data base of unassigned accounts with associated Sales Revenue and Key Performance targets. · Ensure customer issues are dealt with in an efficient manner, informing the customer of any new products and maintaining the highest levels of customer care. · Ensuring the order and customer details are correctly uploaded onto the system to ensure accuracy on all orders · Achieve weekly individual sales, calls and revenue targets. · Attend weekly team catch-up meetings, brainstorm new idea sand sales techniques. · Maintain up-to-date knowledge of our products and processes, which will be supported by on-going training, support, and coaching. · Any other duties/projects as directed by Senior Management. Growth &Career Opportunities At Pens.com, we strongly believe in inte